Privacy Policy

AYM Yoga School ("AYM Yoga School," "we," "us," or "our") operates the website aymyogaschool.com, together with our registration, payment, and course-delivery systems (collectively, the "Services"). We are based in Rishikesh, India, and offer yoga teacher training, retreats, online yoga courses, and AYUSH-recognized programs to students worldwide.

This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our website, enrol in a program, make a payment, or otherwise interact with us. By using our Services, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies, please do not use our Services.

We collect information you provide directly to us, information gathered automatically as you use our Services, and information from trusted third parties such as payment processors.

Information You Provide

• Full name, gender, date of birth, and nationality
• Contact details — email address, phone/WhatsApp number, mailing address
• Passport or government ID details, required for visa-support letters and course certification
• Emergency contact information
• Health, dietary, and injury information you choose to share, so we can accommodate your practice safely
• Payment and billing information (card details are handled directly by our payment processor and are not stored on our servers)
• Course, retreat, or teacher-training preferences and application materials
• Messages, reviews, testimonials, and correspondence you send us

Information Collected Automatically

• IP address, browser type, device type, and operating system
• Pages visited, time spent on pages, referring URLs, and click patterns
• Approximate location derived from your IP address
• Cookie and similar tracking identifiers (see Section 5)

Information From Third Parties

We may receive information about you from payment gateways, referral partners, social media platforms (if you interact with us there), and analytics providers.

We use the information we collect to:

• Process your registration for yoga teacher training, retreats, AYUSH courses, or online programs
• Process payments, issue invoices and receipts, and manage refunds
• Communicate with you about your booking, schedule changes, and course logistics
• Prepare visa-support letters and certificates where applicable
• Accommodate dietary, health, or accessibility needs during your stay
• Send confirmations, reminders, and — where you've opted in — newsletters and promotional offers
• Improve our website, course content, and student experience
• Detect, investigate, and prevent fraud, abuse, or security incidents
• Comply with legal, tax, and regulatory obligations, including AYUSH and Yoga Alliance reporting requirements

We take the security of your payment information seriously and limit our own handling of it as much as possible.

How Payments Are Processed

• Payments made through our website are processed by PCI-DSS compliant third-party payment gateways (such as Razorpay, Stripe, or PayPal, as applicable at checkout)
• We do not store full card numbers, CVV codes, or banking passwords on our servers
• We retain only transaction metadata — amount, date, order reference, and payment status — needed for accounting, invoicing, and dispute resolution
• Bank transfers or other manual payments are matched to your booking using the reference details you provide

Refund Policy

Our general refund terms are summarized below. Program-specific terms shared at the time of booking take precedence over this summary.

Approved refunds are issued to the original payment method within 7–14 business days, though your bank or card provider may take longer to reflect the credit. To request a refund or cancellation, contact us using the details in Section 14.

Chargebacks & Disputes

If you believe a charge was made in error, please contact us before initiating a chargeback with your bank — most issues can be resolved directly and faster this way. We share transaction records with payment processors and banks as necessary to respond to disputes and chargebacks.

We use cookies and similar technologies (such as pixels and local storage) to operate our website, remember your preferences, and understand how visitors use our Services.

You can control or disable cookies through your browser settings. Disabling essential cookies may affect your ability to use certain features, such as completing a booking.

We do not sell your personal information. We share it only in the following circumstances:

• Service providers — payment gateways, email/SMS providers, hosting, and analytics vendors who process data on our behalf under confidentiality obligations
• Accreditation bodies — Yoga Alliance USA and the Yoga Certification Board (Ministry of AYUSH) where required to issue or verify your certification
• Accommodation & travel partners — where your retreat or training package includes lodging, meals, or airport transfers
• Legal & compliance — where disclosure is required to comply with a law, court order, or governmental request, or to protect the rights, safety, or property of AYM Yoga School, our students, or the public
• Business transfers — in connection with a merger, acquisition, or sale of assets, subject to this policy or a materially similar one

We use industry-standard safeguards — including encrypted connections (SSL/TLS), access controls, and secure payment gateways — to protect your information against unauthorized access, alteration, disclosure, or destruction.

We retain personal information for as long as necessary to fulfil the purposes described in this policy, including:

• For the duration of your enrolment plus a reasonable period afterward to handle certification, alumni support, and re-enrolment
• Financial and transaction records are retained as required by Indian tax and accounting law (typically up to 8 years)
• Marketing data is retained until you unsubscribe or withdraw consent
• Website analytics data is retained in aggregated or anonymized form after standard retention windows

Depending on your location, you may have some or all of the following rights regarding your personal information:

• Access — request a copy of the personal data we hold about you
• Correction — ask us to correct inaccurate or incomplete data
• Deletion — request deletion of your data, subject to legal retention requirements
• Objection / Restriction — object to or limit certain processing, such as marketing
• Portability — request your data in a portable format, where applicable
• Withdraw consent — opt out of marketing emails at any time via the unsubscribe link, or withdraw other consent you've given us

To exercise any of these rights, contact us using the details in Section 14. We will respond within a reasonable timeframe and in accordance with applicable law.

We are based in India and welcome students from over 50 countries. Your information may be transferred to, stored, and processed in India or other countries where our service providers operate, which may have different data protection laws than your home country. Where required, we take steps to ensure such transfers are protected by appropriate contractual or legal safeguards.

Our Services are intended for individuals aged 18 and over. We do not knowingly collect personal information from children under 18. If you believe a child has provided us with personal information, please contact us so we can promptly delete it.

Our website may contain links to third-party sites, such as social media platforms or partner accommodation providers. We are not responsible for the privacy practices of these third parties, and we encourage you to review their privacy policies before providing any personal information.

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. We will post the revised policy on this page with an updated "Last Updated" date, and where changes are material, we will provide additional notice, such as an email or a notice on our website.

If you have questions about this Privacy Policy, or wish to exercise any of your rights, including refund requests, please reach out to us: